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Visual flow builder
Design automation flows on a drag-and-drop canvas. Connect triggers, conditions, and actions without writing a line of code.
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Workflow Builder
No-code automation for support, sales, onboarding, and lifecycle journeys.
Design repeatable operational workflows for customer onboarding, reminders, escalation, and retention using a visual flow builder — no engineering required.
Best forOps teams that need consistent, scalable processes without writing code
4Built-in capabilities
4Native integrations
3Measured outcomes
Capabilities
What Workflow Builder can do
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Rule and trigger blocks
Start flows from events like new orders, inbound messages, customer tags, or scheduled time intervals.
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Conditional branches
Fork flows based on customer attributes, message content, webhook responses, or previous step outcomes.
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Reusable automation templates
Save flows as templates for reuse across teams, or duplicate an existing flow as the starting point for a new one.
Process
How it works
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Choose a use-case template or start from a blank canvas in the flow builder
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Configure triggers, conditions, delay steps, and message actions
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Publish and monitor automation runs, pausing or editing at any time
Integrations
Works alongside the tools your team already uses.
ShopifyRazorpayStripeInternal webhooks
Expected Outcomes
What teams typically see after going live.
- Less manual follow-up work per agent per day
- Consistent customer journeys that don't depend on individual team members
- Faster onboarding and support resolution across high-volume periods
FAQ
Common questions
Do I need coding skills to build flows?
No. Core flow design is fully visual. Webhook steps are available for advanced integrations if needed.
Can I safely edit a live automation?
Yes. You can pause, duplicate, and version flows before republishing any changes to a live automation.
Ready to launch Workflow Builder?
Book a live walkthrough and we will map this product to your channels, team, and growth goals.