🩺Healthcare Booking

Doctor schedules, slot-based appointments, and WhatsApp patient booking — all in one system.

Tarang gives clinics and hospitals a complete appointment management layer: doctor profiles with availability, staff-side booking, WhatsApp patient flows, automated reminders, and analytics that show where bookings come from and where they fall through.

Best forClinics, multi-doctor practices, and healthcare operators managing appointment volume over staff and WhatsApp

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8Built-in capabilities

5Native integrations

4Measured outcomes

Capabilities

What Healthcare Booking can do

Doctor profiles

Store each doctor's specialty, department, consultation fee, and bio. Staff filter by doctor instantly when creating a booking.

Slot-based availability

Configure working days, hours, and appointment duration per doctor. Only genuinely open slots are surfaced to staff and patients.

Double-booking prevention

Doctor + date + time uniqueness is enforced at the data layer. The same slot cannot be taken twice, even under concurrent requests.

Staff booking dashboard

Reception can create, edit, reschedule, complete, and cancel appointments from a single clinic-side panel without touching WhatsApp.

WhatsApp patient booking

Patients select a doctor, pick a date and slot, confirm their name, and receive a booking confirmation without leaving WhatsApp.

Automated appointment reminders

Reminder messages fire over WhatsApp at intervals you configure — 24 hours and 2 hours before the visit, for example.

Patient history in inbox

Every patient's contact record and full appointment timeline is visible inside their conversation — no tab switching for staff.

Appointment analytics

Track booking volume, source channel, appointment status, and no-show patterns to see where the clinic can improve utilization.

Process

How it works

Add doctors and configure their working hours, appointment durations, and slot availability

Let staff book through the dashboard or let patients book directly through the WhatsApp flow

Track confirmed visits, send automatic reminders, and review appointment analytics in one workspace

Integrations

Works alongside the tools your team already uses.

WhatsApp Business APIShared InboxContacts CRMAutomation EngineTarang Analytics

Expected Outcomes

What teams typically see after going live.

Fewer missed calls and manual booking errors at reception
Lower no-show rates from automated WhatsApp reminders
Faster patient booking across staff and self-serve channels
Clear visibility into doctor utilization and appointment source

FAQ

Common questions

Can patients book appointments directly on WhatsApp?

Yes. Tarang guides patients through doctor selection, date, slot, name capture, and booking confirmation entirely within WhatsApp — no app install needed.

Can patients cancel or reschedule on WhatsApp?

Yes. Cancel and reschedule options can be added as reply buttons in the booking confirmation message.

Does the system prevent double booking?

Yes. The appointment model enforces doctor + date + time uniqueness so no slot can be taken twice, even when two users attempt it at the same moment.

Can the clinic team manage appointments manually?

Yes. Staff use a dedicated dashboard to create, view, edit, complete, or cancel appointments and see the day's schedule at a glance.

How and when are reminders sent?

Reminders fire automatically over WhatsApp at intervals you set — for example, 24 hours and 2 hours before the appointment.

Does it work for multi-doctor clinics?

Yes. Add any number of doctors, each with their own specialty, availability, and fee. Staff and patients filter by doctor when booking.

Is patient data stored securely?

Patient contacts and appointment records are stored in your Tarang workspace with access controlled by your team's role permissions.

Ready to launch Healthcare Booking?

Book a live walkthrough and we will map this product to your channels, team, and growth goals.

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