Module
Shared Inbox
Claim, route, and resolve live WhatsApp conversations with SLA visibility, unread state, notes, and AI handoff.
Build shared inbox operations, AI agent handoff, broadcasts, Shopify automations, template workflows, CLI automation, and campaign analytics on one backend.
Channels under one roof
WhatsApp-first
Operator workflows
Inbox + SLA
Commerce automations
Shopify-ready
Platform model
Multi-tenant SaaS
Live Control Panel
Shared inbox
18 unread
Claim chats, track first response SLA, resolve or hand off without losing thread context.
Broadcast status
Queued 12,400
Delivered, read, replied, paused, resumed, and retried from the same campaign timeline.
Shopify workflows
Module
Claim, route, and resolve live WhatsApp conversations with SLA visibility, unread state, notes, and AI handoff.
Module
Build segments, queue broadcasts, retry failed sends, and track delivered, read, replied, paused, and cancelled states.
Module
Connect Shopify, trigger abandoned cart and order automations, and keep catalog-aware conversations inside one workspace.
Module
Use API keys, webhooks, and the CLI to manage channels, templates, agents, campaigns, and analytics programmatically.
Onboarding Sequence
Verify your business and connect your WhatsApp number
Import contacts, connect Shopify, and define audiences
Launch inbox, broadcasts, AI agents, and live support handoff
Start with the right surface
The backend now supports inbox workflows, templates, campaigns, contacts, analytics, and tech-provider style tenant separation.